Many Mac users tend to get lost if they have an iMessage problem that prevents them from logging in. That’s what we’ll talk about today in the article on troubleshooting. If you’re one of the lucky ones who have such a problem on their Mac, you don’t have to worry about it anymore. Read and follow our suggestions below.
However, before we start on the main topic, we would like to remind you that we do accept requests for help with your Windows computers. If you have a problem for which you don’t seem to find a solution, please send it to us by clicking on the link at the bottom of this page. Remember that window problems are sometimes difficult to diagnose, so try to give us a very detailed description of the problem. You want to mention the relevant story that may have led to this problem. The more information you provide, the better chance we have of diagnosing the problem. We also expect you to include in our article any steps you may have taken to correct the error before contacting us to prevent it from happening again. It’s the same here: The more details you give us, the sooner we can find the cause and the solution.
iMessage Connection Solutions for Mac
Although iMessage is a Mac system application, errors may occur that MacOS cannot fix. One of these problems is that you can’t use it because it blocks your information or does nothing after you enter your Apple ID username and password. As with any Mac application, problems connecting to iMessage can be caused by software, network, or application errors. In order to determine the cause, it is necessary to narrow the spectrum of possible causes. This short problem-solving article explains how to proceed.
Correction No 1: Make sure your Internet connection works on your Mac.
The iMessage application depends on a good internet connection. It constantly monitors and receives updates from Apple servers. That’s why you need to make sure your computer is connected to a reliable network when you access iMessage.
The easiest way to find out if an Internet connection is good is to watch a streaming service like Netflix or a YouTube video. If the video continues to freeze (or cache), this indicates that your connection is slow and iMessage cannot support it.
Correction No 2: Check the iMessage servers for problems with.
Although there are few problems with the iMessage server, they occurred sometime in 2017. So there’s always a chance that the problem with iMessage on your Mac could be due to an Apple service interruption. For the status of Apple services in your area, visit www.apple.com/support/systemstatus/.
Please note that the status displayed on this site is not displayed in real time. The data is collected and presented every few minutes, so even if the site indicates that iMessage is active, the site may be closed during the visit. Try to return to the website in 10 or 15 minutes to check the status of the iMessage again. If there have been recent breakdowns or maintenance work, you should see it there.
Corrigendum to point 3: Installing updates for MacOS
Whether you have a problem or not, it’s always useful to keep your system up-to-date. Now that you have a problem with one of your computer’s main applications, you’ll need to install it pending any updates your Mac may need.
By default, Mac computers must automatically download and install MacOX updates. However, if you change this default behavior, you should check for Mac software updates. Here’s the thing:
- Open the App Store app on your Mac.
- On the App Store toolbar, click Updates.
- Use the update buttons to download and install one of these updates. Updates installed within the last 30 days appear below this list.
Corrigendum to point 4: Check date and time
We can’t give you a good reason why you deliberately set the wrong date and time on a Mac, but if you do, it could be a reason why a Mac can’t connect to iMessage. Apple servers check the data on the Mac system, including the date and time. If an error occurs, it may confuse your Apple system and cause the error to be corrected or, in that case, your Mac may not connect.
To check the date and time of your Mac: 1 :
- Click on the Apple menu.
- Click on System Settings
- Press the date and time and check that the date, time and time zone are correct.
If the Set date and time automatically checkbox is selected, remove it and select it again. (If the checkbox is unchecked, click the padlock icon and enter the administrator password).
Correction No 5: Make sure you are using the correct Apple ID.
If you have more than one Apple ID, there is a risk that you are using the wrong ID. To verify that your Apple ID username and password are correct, open your favorite browser and log in to Apple’s main login page. Make sure you use the Apple ID username and password for your iMessage. Once you’re successfully logged in, you can log out of your iMessage account and log in again with your Apple ID and password. Here’s the thing:
- Click on Messages.
- Go to Preference.
- Click on Accounts.
- Select your iMessage account and then click Unsubscribe.
- Log in again using the Apple ID username and password you successfully used to log in to the main Apple site.
Correction No 6: Reset NVRAM
NVRAM (non-volatile random access memory) is a type of memory used by some Mac computers to store certain settings for quick access. These parameters may include the following:
- Screen resolution
- Selection of the starting disc
- Time zone
- Update about kernel panic
In some cases, users who are able to correct iMessage errors will save them by deleting the NVRAM, so that an attempt cannot cause any damage. It is easy to reset the NVRAM. Just follow the steps below:
- Turn off your Mac.
- Turn it back on and immediately press the Option, Command, P, and R buttons.
- As soon as your Mac shows a sign of restarting, release the buttons.
If your Mac accidentally has a firmware password or a password, you should remove it before attempting to reset NVRAM.
Corrigendum No 7: Third party software
Some non-application products, such as firewall, VPN or antivirus software, may block certain domains or even ports used by Apple services to ensure that this is not the case. If you have one of these products, try to turn them off one by one to reduce the possible causes. For example, if you have a third party antivirus program installed, try disabling it and see if you can login to iMessage.
We’re here to help.
If you have problems with your Windows computer, please let us know. We understand how computer problems can arise, especially if you can’t find a good solution. Our blog is designed to help PC users and the Windows community solve their problems effectively. To get in touch with us, all you have to do is fill in form on this link and wait for our articles to be published. To help as many people as possible, we only make our solutions available via messaging. Therefore, do not expect us to respond to your personal e-mails or messages. By publishing all messages, we can share our solutions more effectively with other users. We cannot guarantee a quick response, so if your problem is urgent, please find another way to solve it.
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